Privacy Policy

Information we collect. We may collect the following information:
Name, Contact information including email address, Information about flower preferences and interests, Other information relevant to customer surveys and/or offers

We require this information to understand our customer preferences and requirements to help us develop flower products that suit your needs as well as offer a better service. Other uses of your information include:

Market research and promotions

We may use the information to improve our floral products and flower delivery services.

We may periodically send promotional emails about new products, floral arrangements, special flower services and offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.

We may use the information to customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better online flower shop experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you click these links to leave our site, please note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and they are not governed by this privacy statement. Please be cautious and review the privacy statement applicable to these websites.

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if we have your permission to do this. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please reach out to us at the above address. We will promptly correct any information found to be incorrect.

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